Sr Growth Experience Designer | Contractor

The opportunity

Do you want to help build the next evolution of Adobe Express?

We're looking for a hardworking and expert Senior Web Experience Designers to experiment, investigate, and craft an engaging web presence that delivers delight, information, interactive experiences and learning opportunities to our growing customer base and fast evolving product. You'll help develop and implement our acquisition strategy, deepening our relationship with our customers when they first become aware of Express.

Adobe Express makes design and content creation fast, fun, and streamlined for small and medium business owners, entrepreneurs, social media marketers, communicators, and side hustlers, with no design experience needed. The Growth Design team is focused on delivering thoughtfully crafted experiences that shape user behavior and strengthen users’ success with content creation. As a hands-on designer on the team, you’ll welcome our customers at our product's front door, and define their first impression.

Length of primary engagement: ~9 months (20-40 hours per week)

This role is either a hybrid Full Time Contractor position at Adobe’s offices in the US, or US remote. If hybrid, you will be assigned to an Adobe office location, and in-office schedules are flexible (2-3 days per week). The majority of our team is located in the SF Bay Area or West Coast.

What you’ll do

Approach problems holistically. Collaborate with cross-functional team members to define and lead growth strategy, requirements, design experiments and solutions across webpages (on web and responsive mobile). Surfaces include company, product, SEO, partnership, pricing, community, and marketing pages.

Collaborate and strategize. Partner closely with Product Management and Data Analysts to plan, implement, and analyze A/B tests and experiments. Evaluate the effectiveness of design changes and inform iterative improvements. Support Engineering teams to ensure successful implementation of solutions and scale them globally.

Listen deeply. Uncover opportunities to decrease friction and enable new pathways by talking to and listening to users about their frustrations, motivations and goals. Elevate these goals to internal partners and advocate for new design directions to activate users from page to product.

Own and create design impact. Inspire user experiences from concept to ship that are grounded in user research and data to close gaps and increase page success and engagement. Coordinate with experience and content designers to produce high quality solutions with a keen eye for detail.

Build and expand visual and product systems. Refine graphic standards, partner with systems teams to expand libraries of content blocks, and experiment with emerging web design trends.

Create moments of curiosity! Apply dynamic, interactive, and product-driven techniques to build moments of joy and motivation. Inspire our customers to comprehend the value our product brings to their goals and business. Productize editor experiences on web to increase discovery and play.

Investigate and iterate. Test your prototypes, capture insights, and integrate your findings into new iterations to help close product gaps and discover new areas ripe for experimentation.

What you need to succeed

• A degree in a design-related field or comparable work experience
• 5+ years of proven experience in web design and web page optimization, content and information hierarchies, and interactive web elements. A strong sense of visual communication and graphic design.
• Ability to balance a growth mentality with design quality standards. Strength in creating both lo-fidelity prototypes and hi-fidelity concepts.
• A thirst to learn about how your designs perform and appetite to iterate weaving both qualitative and quantitative data. Strengths in strategic thinking and excitement to break the rules in service of learning.
• Fluency in design software such as Adobe XD, Figma, Sketch, or similar tools. Experience working with a design system, web design and/or content block based front end web tools. Optional nice to haves: basic Webflow and After Effects experience.
• Interest in staying on top of current web UX, editorial web, and experience design trends.
• A desire to go beyond pixels: curiosity about how business, social, technical and behavioral factors impact the experience inside and outside the product.
• The ability to concisely and confidently present design decisions, the problems they address, and how they support business objectives, to cross-functional leaders and partners.
• A high sense of organization, and experience with content or web block systems.
• Ability to guide, direct, and give feedback on quality of designs created by agencies, designers and vendors.
• A sense of humor, empathy and passion for the customer! You are motivated by building welcoming, exciting, and engaging experiences for our users

How to apply

To be considered for this role, please submit your resume and portfolio to srgrowthdesigncontract@adobe.com. Please include the role you are applying for in the subject line and email.

We'd like to see a portfolio that showcases examples of projects where you've designed for webpage optimization for desktop and responsive mobile browsers, early user product acquisition and activation, implementing or using web based systems, designs that exhibit information hierarchy strategies, web experimentation, and/or projects where user learning inspired design iteration. Please also include one personal design project of your choice. If your portfolio is password protected, provide the PW in your submission.