Sr User Experience Designer

The opportunity

Are you enthusiastic about solving complex design problems and helping evolve extensive software ecosystems? Adobe Design, our nearly 400-person product design group, is seeking a Senior User Experience Designer to join the Adobe Journey Optimizer (AJO) team for Adobe Experience Cloud!

As a key design member on this team, you’ll be an integral part of exploring and influencing capabilities powered by the next generation of Adobe’s enterprise platform. Experience Cloud is Adobe’s class-leading enterprise customer experience management platform. The Adobe Journey Optimizer design team builds modern and scalable product capabilities that are the foundation of Experience Cloud, enabling digital marketers to personalize their customer’s journeys!

We are seeking a designer who thinks deeply through complexity and uses modern tools to evaluate concepts quickly. Someone who is willing to engage in both exploration of concepts and refinement of details. We are looking for someone who can think systematically and is able to apply user research findings into designs.

What you’ll be working on

• Work closely with product teams, designers, and users to dive deeply into user journeys to identify problems, re-frame those into opportunities, and co-create requirements and design plans.
• Map customer journeys, visualize concepts through story boards, prioritize scalable information architecture, lay out detailed workflows around tech constraints, build intuitive interactions, and prototype user flows.
• Craft pixel-perfect mockups by using your creativity and following the design system, collaborate with other designers to detail design patterns, deliver detailed design specs and assets to engineering teams, verify implementation quality, and track success metrics.
• Collaborate with Adobe Design Research & Strategy team to gain a deeper understanding of users’ goals, validate design solutions, conduct usability testing, and incorporate insights into your design.
• Advocate for user-focused design, representing the voice of Adobe users throughout the design process and among cross-functional team members.

What you'll bring to the team

Must-Haves

• 7+ years of UI/UX design experience for software.
• Bachelor’s or Master’s degree in interaction design, product design, or UX, or equivalent practical experience.
• Proficiency in working through early concepts, defining flows, and delivering crafted, polished, and accessible designs.
• Ability to work quickly and nimbly while collaborating directly with cross-functional teams.
• Deep understanding of interaction design patterns, a critical eye for typography and layout, ability to use UX writing effectively, and a strong point of view backed by sound rationale.
• Excellent communication skills with the ability to clearly articulate a problem space and proposed solution and adapting the narrative to meet the needs of different recipients.
• Experience designing responsive and accessible UI for web applications.
• Experience designing and launching powerful yet intuitive products.
• Passion for iteration as well as receiving and giving feedback.

Nice-to-Haves

• Experience working with complex, digital marketing, or enterprise software.
• Comfortable working with international teams.

How to apply

To be considered for this role, please submit your resume and portfolio. We’d especially like to see systems-thinking, user workflow design, and your problem-solving process.

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