Sr Experience Researcher | Contractor

The opportunity

On the Design Research & Strategy team, our mission is to lay a user-centered foundation for Adobe product design and development. We are seeking a Senior Experience Researcher to steer research on horizontal initiatives and strategic point products from early explorations through shipping products.

What you’ll do

• Assess a project’s scope, determine appropriate research questions, and identify appropriate research methods (developing new methods to meet needs)
• Run usability and foundational research studies from start to finish, including; developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings
• Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations
• Engage with different roles across the company and product teams to understand and influence business goals, system architecture, and product designs
• Present work in group-wide forums

What you need to succeed

Must-Haves:

• Significant hands-on research experience, especially usability studies, with at least some of that experience in an industry setting (e.g. UX/product research, market research, consulting, etc.)
• An undergraduate degree from a 4-year, accredited institution
• Able to handle areas (user/product/domain) that may be ambiguous or ill-defined
• An understanding of the product life cycle and can time research to have maximum impact
• Experience with ethnographic research
• Strong organizational, planning, and time management skills
• Can collaborate well across all project roles (design, research, product management, engineering, etc
• Doesn’t just summarize study data, but goes one step further to identify significant user needs and/or product issues
• Can proactively identify and communicate clear product solutions based on these findings, sometimes across departments
• Experience communicating work at the management and director levels

Nice-to-haves:

• An advanced degree in psychology, anthropology, data science, or a related field
• Experience with b-2-b research, science and technology studies, organizational psychology/ anthropology
• Familiar with mixed-methods research
• Familiarity with or interest in Adobe’s creative (Photoshop, InDesign, Illustrator), document (Acrobat, PDF), and/or Experience (Analytics, AEM, etc,) tools

Why you’ll love working here

• Collaborate with and learn from other researchers from a wide range of backgrounds; Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more.
• At Adobe, we value the differences in others’ stories and ideas— You’ll be able to bring your authentic self to work every day.

How to apply

To be considered for this position, please email romaniaresearchcontractrole@adobe.com. Please include your resume, and if available, a link to an online design research portfolio demonstrating your practical command on design research methodology, ability to create visual narratives and articulate actionable insights.