Introduction

Are you enthusiastic about crafting a consumer-grade enterprise product? Are you a design advocate and want to build a frictionless end-to-end customer journey across personas? Adobe Design is looking for a senior level designer to lead the administration experience.

What you’ll be working on

You’ll be designing a service platform to enable enterprise and SMB customers and empower individual creatives and marketers by:

  • Working closely with product teams to dive deeply into customers’ journey to identify problems, re-frame into opportunities, and co-create requirements and design plans. We also conduct fundamental qualitative and quantitative researches to drive design direction.
  • Mapping in-depth customer journeys, visualizing concepts, building scalable IA, creating systematic workflows around tech constraints, designing intuitive interactions, and prototyping.
  • Crafting pixel-perfect mockups by following the visual guideline and being creative for the best UX, delivering detailed spec and assets to engineer teams in an agile manner, verifying implementation quality, and tracking success metrics.
  • Communicating directly with product and engineering teams through the whole design process, articulating design decisions to different levels of audiences in the org, and facilitating cross-function collaborations. We pair with other designers inside and outside of the team on complex challenges.

What you’ll bring to the team

Must-Haves:

  • A minimum of 5 years of industry experience in product design with a proven track record of success, including 3 years or more experience in enterprise product and service context
  • In-depth knowledge and experience across a range of design approaches, methodologies, prototyping and wireframing
  • Able to articulate a user identity by developing user profiles, personas, and core user scenarios
  • A history of close collaboration with design and product development Excellent interpersonal skills with the ability to clearly articulate a problem space, sometimes in various ways to meet the needs of different recipients
  • Strong written & verbal communication and presentation skills
  • A strong sense of aesthetic and sensitive to the text

Nice-to-Haves:

  • Academic background in UCD, graphics, media, industrial, or architectural design, psychology, journalism, linguistics, or relative fields
  • Direct experience building IT administration tools that help a user get through a complicated system
  • Experience building interface and user experiences for mobile apps.
  • Knowledge of coding languages like HTML, CSS, Javascript or React for rapid prototyping and testing
  • Proofs of enthusiasm for learning

How to Apply

To be considered for this role, please submit your resume and portfolio. We’d especially like to see strong systems-thinking and a strong narrative about how your work has evolved over time.

About Adobe Design

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.