The Opportunity

Are you seeking an empowering summer position that demonstrates the impact of user research on product design strategy? This is it! Adobe’s Design Research & Strategy (ADRS) Team needs a research intern to supply customer insights for software product design. This research internship focuses on coordinated workflows using Adobe’s Digital Marketing Technologies (Adobe Experience Cloud) - sophisticated products that enable large enterprises to optimally engage with their loyal and potential customers.

We seek students enrolled full-time in psychology (social, organizational, cognitive, applied, or experimental), sociology, HCI, strategic design & management, marketing, business, or communications. Ideal candidates have coursework focused on human-centered research practices and a passion for user-centered research and design. Graduate-level students are preferred, but we accept 4th year undergraduates with research experience. Our real-world work experiences use your student knowledge and insights to tackle tough problems while interacting directly with other researchers, product designers, content strategists, product managers and developers to define research plans and explore key questions. Your research recommendations and ideas about our users will be put into action by our design and product teams.

About the Team The ADRS team uses behavioral observations and data to craft a user-centered foundation for product design and development. Our researchers are a group of highly engaged, critical problem solvers who have studied in a wide range of fields. We make our work impactful by building deep cross-functional partnerships across the organization and encouraging trust in both our process and our insights.

What you’ll be working on

This job includes uncovering key user insights and having the communication skills to turn those insights into impactful, relevant ideas for the product.

What you’ll bring to the team

We seek research interns who:

  • are self-starters with strong organizational, planning, and leadership skills
  • are active listeners with good observational skills who happily set aside their own assumptions and consider multiple perspectives
  • have a drive for growth and learning with a keen interest in people and how they think
  • are inquisitive, pull problems apart, and articulate clear research objectives
  • can build open and positive relationships with both collaborators and research participants
  • are comfortable speaking up and sharing ideas in a group setting, even when facing conflicting ideas or needs or speaking to a large audience

Additionally, we expect:

  • a knowledge of qualitative or quantitative behavioral research methods and a clear understanding of when and why to use these different methods
  • an ability to assess the scope and impact of a research project, determine appropriate research questions, and plan a research approach that includes relevant materials, recruiting, and synthesizing data

Finally, we seek communicators who are able to build compelling reports and slide decks that are visually appealing, tell a good story, and are empirically accurate. Experience with synthesis and collaboration methods such as journey maps, service blueprints, or concept brainstorming are welcomed. A plus would be prior experience with web analytics, digital marketing, advertising, or e-commerce solutions.

How to Apply

To be considered for this role please submit a resume. If selected for an interview, a summary of past research experience will be required. We love hearing examples of observational research work done in an applied or industry setting (doesn’t have to be in technology), and are open to a variety of perspectives.

About Adobe Design

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.