The Opportunity

On the Design Research & Strategy team, our mission is to lay a user-centered foundation for Adobe product design and development. We are seeking a Senior Experience Researcher to steer research on horizontal initiatives and strategic point products from early explorations through shipping products.

What you’ll do

  • Assess project scope, form appropriate research questions, and identify appropriate research methods (developing new methods to meet needs to run research studies from start to finish, including; developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings.
  • Build alliances across the company to identify new partners, drive teamwork, and deeply understand the business context of research problems. We engage with different roles and product teams to understand and influence business goals, system architecture, and product designs.
  • Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations. We often present work in group-wide or company-wide forums (e.g., brown bags, tech summit, MAX, KTB, etc.).
  • Mentor junior staff and supervise contractors/vendors on more complicated programs of study.

What you’ll need to succeed

Must haves:

  • Significant hands-on research experience, with at least some of that experience in an industry setting (e.g. UX/product research, market research, consulting, etc.)
  • An undergraduate degree from a 4-year, accredited institution.
  • Able to handle areas (user/product/domain) that may be ambiguous or ill-defined.
  • An understanding of the product life cycle and can time research to have maximum impact.
  • Experience with ethnographic research.
  • Awareness of UX industry trends, incorporating new research techniques when appropriate.
  • Strong organizational, planning, and time management skills.
  • Can collaborate well across all project roles (design, research, product management, engineering, etc
  • Don’t just summarize study data, but go one step further to identify significant user needs and/or product issues.
  • Can proactively identify and communicate clear product solutions based on these findings, sometimes across departments.
  • Experience communicating work at the management, director, and VP levels.

Nice to haves:

  • An advanced degree in psychology, anthropology, data science, or a related field.
  • Experience with b-2-b research, science and technology studies, organizational psychology/ anthropology.
  • Familiarity with or interest in Adobe’s creative (Photoshop, InDesign, Illustrator), document (Acrobat, PDF), and/or Experience (Analytics, AEM, etc,) tools.

Why you’ll love working here

  • You’ll get to collaborate with and learn from other researchers from a wide range of backgrounds; Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more.
  • At Adobe, we value the differences in others’ stories and ideas— You’ll be able to bring your authentic self to work every day.
  • We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
  • We offer a competitive benefits package including; unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more!

About Adobe Design

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.