The Opportunity

On the Design Research & Strategy team, our mission is to lay a user-centered and data-driven foundation for Adobe product design and development. We are seeking a Senior Experience Researcher to steer product research from early strategic explorations through to shipping product.

What you’ll do

  • Assess a project’s scope, identify relevant research questions, and apply appropriate research methods (developing new methods to meet needs).
  • Run research studies from start to finish, including; developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings.
  • Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations.
  • Engage with different roles across the product team to understand and influence business goals, system architecture, and product designs.
  • Present work in group-wide or company-wide forums (e.g., brown bags, Summit, KTB, etc.).
  • Build alliances across the company to identify new partners, drive collaboration, and deeply understand the business context of research problems

What you’ll need to succeed

Must haves:

  • Significant hands-on research experience, with at least some of that experience in an industry setting (e.g. UX/product research, market research, consulting, etc.)
  • Experience applying multiple research methods explaining the rationale for using each one.
  • Ability to handle areas (user/product/domain) that may be ambiguous or ill-defined.
  • Awareness of UX industry trends, incorporating new research techniques when appropriate.
  • An understanding of the product life cycle and ability to time research to have maximum impact.
  • Ability to collaborate across all project roles (design, research, product management, engineering, etc)
  • Insight beyond simply summarizing data to identify meaningful user needs and/or product issues.
  • Ability to clearly articulate ideas, sometimes in various ways to meet the needs of different recipients (written reports, user profiles, scenarios, etc.).
  • Strong organizational, planning, and leadership skills.
  • An undergraduate degree from a 4-year, accredited institution.

Nice to haves:

  • An advanced degree in psychology, anthropology, data science, or a related field.
  • Familiarity with or interest in enterprise platform and software development lifecycle.
  • Experience collaborating with researchers across a variety of skillsets.

Why you’ll love working here

  • At Adobe, we value the differences in others’ stories and ideas— bring your authentic self to work every day.
  • We offer a competitive benefits package including; unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more!
  • You’ll get to collaborate with and learn from other researchers from a wide range of backgrounds; Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more.

About Adobe Design

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.