The opportunity

Are you enthusiastic about solving complex design problems and helping evolve extensive software ecosystems?

Adobe Design, our nearly 400-person product design group, is seeking a Senior User Experience Designer to join the Adobe Journey Optimizer (AJO) team for Adobe Experience Cloud!

As a key design member on this team, you’ll be an integral part of exploring and influencing capabilities powered by the next generation of Adobe’s enterprise platform. Experience Cloud is Adobe’s class-leading enterprise customer experience management platform. The Adobe Journey Optimizer design team builds modern and scalable product capabilities that are the foundation of Experience Cloud, enabling digital marketers to personalize their customer’s journeys!

We are seeking a designer who thinks deeply through complexity and uses modern tools to evaluate concepts quickly. Someone who is willing to engage in both exploration of concepts and refinement of details. We are looking for someone who can think systematically and is able to apply user research findings into designs.

What you’ll do

  • Working closely with product teams, designers, and users to dive deeply into user journeys to identify problems, re-frame into opportunities, and co-create requirements and design plans.
  • Mapping customer journeys, visualizing concepts through story boards, prioritizing scalable information architecture, laying out detailed workflows around tech constraints, building intuitive interactions, and prototyping user flows.
  • Crafting pixel-perfect mockups by using your creativity and following the design system, collaborating with other designers to detail design patterns, delivering detailed design specs and assets to engineering teams, verifying implementation quality, and tracking success metrics.
  • Collaborating with Adobe Design Research & Strategy team to gain a deeper understanding of users’ goals, validate design solutions, conduct usability testing, and incorporate insights into your design.
  • Advocating for user-focused design, representing the voice of Adobe users throughout the design process and among cross-functional team members.

What you need to succeed

Must-haves:

  • 7+ years of UI/UX design experience for software
  • Bachelor’s or Master’s degree in interaction design, product design, or UX is required or equivalent practical experience
  • Proficiency in working through early concepts, defining flows, and delivering crafted, polished, and accessible designs
  • Ability to work quickly and nimbly while collaborating directly with cross-functional teams
  • Deep understanding of interaction design patterns, a critical eye for typography and layout, ability to use UX writing effectively, and a strong point of view backed by sound rationale
  • Excellent communication skills with the ability to clearly articulate a problem space and proposed solution and adapting the narrative to meet the needs of different recipients
  • Experience designing responsive and accessible UI for web applications
  • Experience designing and launching powerful yet intuitive products
  • Passion for iteration as well as receiving and giving feedback

Nice-to-haves:

  • Experience working with complex, digital marketing, or enterprise software
  • Comfortable working with international teams

About Adobe Design

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.