The opportunity

Do you want to help build the next evolution of Adobe Spark?

We’re looking for a Senior Experience and Product Designer to build and craft engaging moments in the first minutes of our user’s experience with our product. You’ll focus on bringing delightful first mile, interaction, segmentation, and onboarding opportunities to our growing customer base and fast evolving product. We are eager to find a hardworking and experienced design leader to develop and execute a strategy passionate about deepening our relationship with our customers through their first impression of their product onboarding.

Adobe Spark makes design and content creation fast, fun, and streamlined for small and medium business owners, entrepreneurs, social media marketers, communicators, and side hustlers, with no design experience needed. Our Growth Design team is focused on delivering thoughtfully crafted experiences that shape user behavior and strengthen users’ relationships and success with content creation. As a hands-on designer and strategic thought-leader on the team, you’ll uplevel unified product experiences with an energetic and thoughtful touch.

What you’ll do

In this role, you will:

Approach problems holistically. Collaborate with cross-functional team members to define strategy, requirements, and design experiments and product solutions across multiple touchpoints of the funnel.

Listen deeply. Uncover opportunities to decrease friction and enable new pathways by talking to and listening to users about their frustrations and goals.

Own and create design impact. Imagine user experiences from concept to ship, lead the design vision, and coordinate designers to produce high quality solutions with a keen eye for detail.

Simplify. Translate complex problems into sophisticated design solutions that are grounded in user research and data. Bring the vision to life through sketches, storyboards, hi-fidelity mockups, wireframes, prototypes, or animations.

Create moments of accomplishment! Apply playful techniques and build moments of joy and motivation for our customers.

Investigate and iterate. Test your prototypes, capture insights, and integrate your learnings into new versions of design experiments.

Think big. Close product gaps, while discovering concepts to leap into the future. Advocate for innovative end-to-end product experiences.

What you’ll bring to the team

  • A degree in a design-related field or comparable work experience
  • 7+ years of proven experience working on products, services, and UX design, building and delivering consumer and/or enterprise products.
  • Ability to balance a growth mentality, ambiguity, and design quality standards
  • Strength in both interaction and visual design from lo-fidelity prototypes to hi-fidelity concepts.
  • A thirst to learn about how your designs perform and appetite to iterate weaving both qualitative and quantitative data.
  • Fluency in design software such as Adobe XD, Sketch, or similar tools.
  • Interest in staying on top of current UX and experience design trends, especially first mile, product onboarding, and initial user success related areas.
  • A desire to go beyond pixels: curiosity about how business, social, technical and behavioral factors impact the UX inside and outside the product.
  • The ability to articulate and present design decisions, the problems they solve, and how they support business milestones, concisely to all functions of the organization, including executives.
  • A sense of humor and play! You are motivated by building delightful experiences for our users.

How to apply

To be considered for this role, please submit your resume and portfolio. In your portfolio, we’d especially like to see examples of projects where you’ve built product onboarding or orienting experiences, personalized customer offerings, end-to-end design process, gamification, and anything that shows building solutions that encourage initial customer success. Please also include a personal project of your choice. If your portfolio is password protected, provide the PW in your submission.

This position is full-time and on-site at Adobe’s office in San Francisco. Remote applicants may be considered.

About Adobe Design

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.